The Chief of Staff is responsible for the management of the Councilmember’s office operations and staff. This includes analysis and synthesis of legislative policy, office communications, and constituent inreach/outreach.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Staff & Office Process Management
- Manage Daily Activities for Office Manager, Director of Constituent Services, and interns
- Ensure Coverage for phone, email, and in-person visits during office hours
- Maintains and directs the professional standards of our office communications and decorum to the public and council colleagues.
- Provide bi-weekly reports on office operations, logging & resolution of constituent concerns, and legislative progress.
- Manage planning, execution, and review events managed by or attended by the Councilmember and its staff.
- Direct and primary contact for all staff or office related issues
Legislation Review & Analysis
- Bi-Weekly Review of 100+ legislative items across the Councilmember’s Committees & Full Council
- Research and Coordinate Councilmember’s Legislation Initiatives with City Staff, Business & Community Advocates
- Develop relationships to advance Councilmember’s agenda
Post 3 Representation
- Represents and supports the councilmember at legislative/agency/committee meetings and briefings that CM attends where written or digital communications are necessary and in CM’s absence
- Attends relevant community, business, & city stakeholder meetings on behalf of the Councilmember (Ex: Invest Atlanta, MARTA, etc)
- Anticipate the needs of the Councilmember
- Bachelor’s degree, preferably graduate degree in Public Policy, Government Affairs, Law, or Engineering
- Ability to communicate clearly & effectively. Knows the difference between documentation tools and conversation needs.
- Demonstrates advanced interpersonal skills.
- Ability to respectfully challenge conventional wisdom and drive new best practices.
- Ability to plan multiple initiatives simultaneously.
- Ability to think critically and solve problems.
- Ability to exhibit flexibility. The city’s business and its people change often and work slowly or immediately.
- Ability to manage without direct oversight of personnel.
- Ability to serve and work with people of ALL types. A public servant’s heart is critical to the success of the Councilmember’s office.
- Strong customer service and business development orientation, technical aptitude, problem-solving skills, ability to operate effectively and efficiently in a city government environment.
- Excellent writing, verbal communication, and presentation skills.
- Strong knowledge of computer software and hardware. Especially beneficial computer skills are Web-based applications, data manipulation, data-centric software systems, and mobile applications.